Automated Coupon Delivery Service For Small Businesses
Culminating what the executive team at the automated customer service management service provider FiveStars calls three years of development work, the company is launching its latest feature — AutoPilot.
The new product FiveStars is selling automates the distribution of coupons and discounts based on a customers’ previous purchasing behavior at a store.
The new feature rolls up and replaces different services that FiveStars used to offer with a single bundled service that retailers use to communicate with customers’ mobile devices via SMS, location-based, geo-targeted push notifications, and email.
For instance, the store can send alerts or special discounts based on events in a customer’s life, like setting foot in the store, celebrating a birthday, follow up recommendations to specific purchases, or even a coupon if a customer hasn’t frequented a shop for a certain period of time.
The company boasts that it currently is responsible for 1.2 store check-ins per month through its platform for vendors, a rate that’s four times as high as retailers derive from Facebook check-ins.Continue Reading